RSA
SITHFAB021
Provide responsible service of alcohol
This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
Read full course overviewCourse codeSITHFAB021
Face-to-Face1 day
E-LearningNot required
ABOUT THIS COURSE
Official course overview
This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.
Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.
This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.
Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.
COURSE CONTENT
What the course covers
- Follow the principles of responsible service of alcohol.
- Assist customers to drink within appropriate limits.
- Assess alcohol affected customers and identify those to whom sale or service must be refused.
- Refuse to provide alcohol.
UNITS OF COMPETENCY
Nationally registered units
WHO THIS COURSE IS FOR
Audience and pathways
- People entering or progressing in rsa.
- Workers completing role-specific, licensing or workplace training requirements.
- Organisations seeking practical, nationally recognised training for their teams.
ASSESSMENT
How competency is demonstrated
Assessment may include written or online knowledge questions, observation of practical tasks, workplace-style scenarios, verbal questioning and supporting documentation. Exact assessment activities depend on the nationally recognised unit or qualification.
BEFORE YOU ENROL
Entry and participation requirements
- Photo identification may be required.
- Participants must complete all required theory and practical assessment activities.
- Any industry, workplace or licensing prerequisites will be confirmed before enrolment.
Course availability, delivery duration and licensing requirements can change. NSTA Tasmania will confirm the current training plan, prerequisites and applicable regulatory requirements before enrolment.